Privacy Policy – OnSite Rentals

Effective Date: April 1, 2026

OnSite Rentals ("OnSite Rentals”, "we”, "us”, or "our”) is committed to protecting the privacy of individuals who visit and use our website (the "Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

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1. Information We Collect

We may collect personal information when you interact with our Website, including when you:

• Make an equipment reservation or rental inquiry
• Submit a contact form or request information
• Sign up for updates or marketing communications
• Use our services or communicate with us online

The types of personal information collected may include:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Billing and transaction-related details
• Location information (such as city or province)
• Any information voluntarily provided through forms or communications

We also collect non-personal information automatically, such as browser type, IP address, pages visited, and usage patterns to help improve our Website.

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2. How We Use Personal Information

We use personal information for purposes including:

• Processing reservations, rentals, and inquiries
• Communicating with you regarding services or requests
• Providing customer support
• Improving our Website and service offerings
• Sending promotional or informational communications (where permitted by law)
• Complying with legal and regulatory requirements

Personal information is used only for purposes that a reasonable person would consider appropriate in the circumstances.

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3. Consent

By using our Website or providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.

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4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

• Improve functionality and performance
• Analyze Website traffic and usage
• Enhance user experience

You can modify your browser settings to refuse cookies; however, doing so may affect certain Website features.

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5. Disclosure of Personal Information

We do not sell personal information. We may share personal information with:

• Trusted service providers who assist in operating our Website, processing transactions, or providing services
• Professional advisors (e.g., legal or accounting)
• Government or regulatory authorities where required by law

Service providers are required to protect personal information and use it only for authorized purposes.

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6. Data Storage and Cross-Border Processing

Personal information may be stored or processed using systems located outside Ontario or Canada. Where this occurs, information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place.

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7. Safeguards

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

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8. Retention

Personal information is retained only as long as necessary to fulfill the identified purposes or as required by law, after which it is securely destroyed or anonymized.

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9. Access and Correction

You may request access to or correction of your personal information by contacting us. We may require verification of identity before processing requests.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Email: privacy@onsiterentals.ca